John Lorsheijd - HR Manager KPN Business Unit IMS

January 2004

“Insourcing KLM staff was a difficult project because it was the first of KLM’s divestment activities aimed at cost reduction.
In this project I have come to know Alex to be a trustworthy and meticulous project manager. He has supported KPN by detailing and planning the HR activities, and incorporating this in the overall project plan. Furthermore he facilitated communications with the personnel involved. His style and accessible personality have contributed to an increase of confidence of the employees in their new company, as a result of which these people are now satisfied to be working with KPN.”

HRM and organisational development for insourcing KLM data network
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