EP SQUARE :: Project & Interim Management

Project & Interim Management

Alex van der Linden

Example projects - EP SQUARE :: Project & Interim Management

Project manager IT New Rolling Stock for NS Dutch Railways

April 2017 to April 2021

NS acquires new train types through third party rolling stock suppliers. However, software for travel information and other traveller-facing services is developed in-house by NS itself. The reason for this is that NS aims to…
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Project manager NS for Nomad Digital

December 2016 to March 2017

Up until 2022 NS is considerably expanding its fleets and also runs various modernisation programmes for its existing fleet of around 360 intercity trains. For travel information (e.g. real-time itinerary details in coaches and passenger…
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Programme planner and project manager for NS SPRONG Programme

September 2015 to September 2016

In 2014 KPN and NS Dutch Railways ran a substantial joint programme aimed at positioning KPN in the role of ICT service integrator on behalf of NS. The underlying idea is that NS wishes to…
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Mobile network for energy network operators Alliander and Stedin

September 2013 to July 2015

Alliander and Stedin have chosen to deploy their own mobile telecoms network to facilitate readouts of smart meters and other smart devices in their energy networks. KPN was contracted to manage the tender for this…
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Replacement of RTI systems for KPN Mobile

February 2012 to July 2013

Due to EU regulations, mobile operators are required to send Roaming Tariff Information (RTI) messages – the text messages that customers receive when crossing international borders. Replacement of KPN’s RTI systems was a complex project,…
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GSM Mobile Security

September 2011 to February 2012

In December 2010 a German hacker demonstrated that GSM networks can be quite easily compromised if mobile operators fail to implement specific security measures. He also published a ranking which showed KPN performing poorly vis-à-vis…
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Development and implementation of the KPN M2M platform

November 2008 to July 2011

The market for machine-to-machine (M2M) solutions is growing rapidly and is considered to be one of the few current growth markets in mobile communications. M2M concerns communications between peripheral devices and a back-end system, without…
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Implementation of a new data network for KLM Schiphol

September 2005 to February 2008

Early 2004, KLM kicked off a project to replace its existing data network with a new IP network, and to outsource its network management processes to the network provider. The responsibility for this major programme,…
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Insourcing Schiphol Telematics Operations

September 2004 to September 2005

In 2004, Schiphol Telematics (ST), the telecom operator of Schiphol Airport, planned to outsource part of its operational activities. KPN was interested in insourcing these activities, as this would underpin KPN’s existing plans to improve…
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Migration of worldwide KLM data network

February to September 2004

KLM has a worldwide network of more than 1600 data connections, which run from central computers in Amsterdam to all cities and airports where KLM is situated. In 2003 KLM outsourced this network to KPN,…
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HRM and organisational development for insourcing KLM data network

September 2003 to January 2004

In 2003 KLM outsourced its worldwide network of more than 1600 data connections to KPN. All operational processes and supplier relations concerning these connections, and all the KLM employees whose jobs were involved, were transferred…
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Scoping and process development for nationwide IP infrastructure KPN

February 2002 to August 2003

In 2001 KPN started developing Epacity, a nationwide network based on IP technology. Using Epacity companies like Rabobank can have a network connecting their offices without having to build expensive leased lines between their locations….
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Interim management of the Vizzavi Customer Care Centre

December 2000 to February 2002

Vizzavi, the precursor to Vodafone Live!, was set up in 2000 as a joint venture between Vodafone and Vivendi. The company was one of the first initiatives to reinforce customer loyalty among Vodafone users by…
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Integration of 30 KPN contact centres into a new subsidiary company

January 1999 to February 2000

Until the end of the nineties KPN had by far the largest in-house contact centre organisation in the Netherlands, with more than 4500 employees and over 130 million calls per year. However, different business entities…
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